Effective Date: 17th February 2025

1. Introduction
   Raise Reviews (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal data responsibly in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our services.
2. What Data We Collect
   We may collect and process the following personal data:

• Name, email address, and contact details
• Business information
• Payment details (processed securely through third-party providers)
• Review data submitted through our platform
• Technical data such as IP addresses, browser type, and cookies

3. How We Use Your Data
   We use your personal data for the following purposes:

• To provide and improve our services
• To facilitate customer reviews and feedback management
• To process payments and invoices
• To communicate with you regarding your account
• To comply with legal and regulatory requirements

4. Lawful Basis for Processing
   We process your personal data under the following lawful bases:

• Consent: Where you have given explicit consent to process your data.
• Contractual necessity: Where processing is required to fulfill a contract with you.
• Legal obligation: Where processing is necessary to comply with legal obligations.
• Legitimate interests: Where processing is necessary for our legitimate business interests without overriding your rights.

5. Data Retention
   We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Data Sharing & Security
   We do not sell or rent your personal data. We may share it with:

• Trusted service providers for operational purposes
• Legal and regulatory bodies when required
• Cloud storage and payment processing services with adequate security measures

We implement robust security measures to protect your data from unauthorized access or loss.

7. Your Rights Under UK GDPR
   You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

For requests, contact us at [Insert Contact Email].

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly.